touch4 increases Average Spend Per Head
Satisfied customers spend more and come back more often. touch4 helps to increase average spend per head by ensuring that customers are served efficiently and are not left to wait. Our customers experience improvements of up to an 8-10% increase in average spend per head.
Staff never miss the opportunity to serve a customer even when they're busy with other tasks. touch4 ensures that staff have to visit the customer to fulfil the request.
Staff arrive at the customer's table more informed of their needs, and find upselling easier as the customer has already signalled their intention to order.
In a pub/restaurant environment your customers are more relaxed and far more likely to order that extra drink, dessert or coffee. For business customers the discreet service ensures fewer interruptions, and they can request the bill whenever it suits them.
In hotel lounges customers don't have to leave their documents and laptops to request service, making the environment more productive and secure for business meetings.
In conference facilities and meeting rooms customers can carry on their business and call for refreshments or assistance without interruption. A smooth running conference will ensure repeat business for your venue.
In sports arenas or catered events excellent service delivery maximises sales opportunities and ensures your venue really stands out.
touch4 also adds value in casinos, VIP lounges and nightclubs